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Frequently Asked Questions

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1. Who and what is SITCO?
2. What is "Wireless Internet Access"?
3. How does SITCO Wireless work?
4. What is the minimum PC System Configuration required?
5. How fast is Wireless Internet?
6. What's the security level of the connection?
7. Will I have to learn anything new to use this system?
8. What are some benefits to having fast Internet access?
9. Do I need a phone line to access the Internet?
10. Is wireless access like cable modems, ISDN, or DSL?
11. Will I get busy signals?
12. How can I conduct a speed test?

1. Who and what is SITCO?
SITCO is the abbreviation for Secure Internet Technology Company. We are located at Executive Park East, 101 Plaza East Blvd., Suite 105, in Evansville, Indiana 47715. We have been developing and providing Wireless Internet access to our clients for the past three years. Effective January 1, 2004 we have merged two of our companies together and updated our company name to SITCO, which better describes our business. “Secure Wireless Internet Solutions are our Business.”

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2. What is "Wireless Internet Access?"
Wireless Internet access is: a wireless method of connecting to and using the Internet. SITCO is providing the best “SECURE” high-speed, cost effective wireless solutions for Internet access, with NO PHONE LINES NEEDED! There is no need to worry about slow downloads, busy signals, or disconnections any more. With wireless Internet your computer is always on the Internet.

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3. How does SITCO Wireless work?
SITCO Wireless has towers with Access Points (APs). Your location must have line-of-sight visibility to one of our Access Point Towers. Access Point locations have a coverage area of approximately 8 - 10 miles in a generally circular pattern. Locations up to 30 miles away can get wireless access with the addition of a repeater kit.

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4. What is the minimum PC System Configuration required?
• Pentium II 400 or faster
• Windows 98/Me/2000/XP/Vista or Windows NT4.0
• 128mb Ram
• 2GB hard disk space
• Super VGA graphics card and Monitor
• CD-ROM Drive
• Original Windows CD
• 10BaseT Ethernet Card

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5. How fast is Wireless Internet?
Depending on weather conditions and radio interference in your location, your connection can send and receive information at about 1.544mb per second depending on what package you subscribed to, equal to the speed of a T1 connection. At best you are getting 48k with your so called 56k modem, the speed of wireless can be up to 1544k.

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6. What's the security level of the connection?
With SITCO, you get the most secure connection to the Internet available today. Our Secure Wireless Internet Access incorporates a robust and redundant security system of firewalls and intrusion detection systems. Your link to us is a one-to-one or point-to point connection. Using a firewall system from SITCO virtually hides you from the Internet while allowing you to have access to everything you need on the Internet. Access the Internet safely knowing you are protected and invisible from hackers and other Internet related insecurities.

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7. Will I have to learn anything new to use this system?
If you can open a web browser you will find you've already know what you need to know. With our setup, you are always online, always connected, any time your computer is powered up. You click on your browser icon, and you are online with no delay and no waiting, EVER, for a free line or a connection.

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8. What are some benefits to having fast Internet access?
If you are used to the speed of standard dial up Internet access, you know the drill: click and wait and wait and wait. When there's a large image, or a lot of programming in the page you're trying to view you get to wait some more. With wireless Internet access, that wait is gone. You can play videos off the Web in "real time", make Internet phone calls with fluid clarity of transmission, play your favorite MP3 in real time, watch live video streams, send and receive files at breathtaking speeds. Best of all, general browsing is much more enjoyable than it ever was on a dial up connection!

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9. Do I need a phone line to access the Internet?
No, a phone line is not needed. You can talk on your phone and access the Internet at the same time.

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10. Is wireless access like cable modems, ISDN, or DSL?
Cable modems, ISDN and DSL all require dedicated phone lines, monthly bills from phone companies or cable companies. With Wireless Internet Access you do not need a phone line or a cable connection – you are no longer dependent on a phone line or cable connections. Wireless Internet offers a faster connection and we can cover a larger geographic area.

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11. Will I get busy signals?
No! You always have an Internet connection, 24 hours a day, 7 days a week, 365 days a year. A wireless connection requires no dedicated phone line, which makes it impossible to get a busy signal.

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12. How can I conduct a speed test?
To view your download speed and compare it to other speeds click here.

IMPORTANT: Chart may not be accurate if you're downloading files, have programs running while conducting a speed test, or if the speed test site has a high load (a lot of users trying to access it), so try closing all programs and stopping or pausing downloads before clicking the link.

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